München, Germany
Liebigstrasse 2 85386 Eching
N/A
+4981659999411
Nice furniture but customer care, deliveries and everything that has to do with with being in contact with them is HORRIBLE. I ordered things in December. Nothing ever arrived. I had to write them first to know what happened. they told me they couldn't gather all the items i selected so they will refund me in 72 hours. This was the 2nd of February. I am still waiting for the refund.
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Nice furniture and deco, BUT delivery and service is very poor! We have ordered two side tables and some deco articles to Germany at the end of May. The deco arrived after two month at least. However, we are still waiting for the side tables since 3,5 months! Everything already paid! After several calls to the customer service, all employees were clueless and did not know what to do about our request. So i called the german and french warehouse myself with my spare french skills, although this is the job of Maisons du Monde. No success! I fully understand delivery delays caused by corona etc., but not being able to answer to my request in any way is unacceptable! I have now called my lawyer who will take care of the issue.
Stay away from this place. Dining table bought there one year ago and already looking very bad after 6 months, despite being kept inside and used totally normally. We contacted many times the customer service (they pick up one every 15 calls, and after 20min wait), via different ways and never got an answer. Bad quality. Shameless customer service.
Cheapest quality. Bought chairs for 120,- each, pretty much non-usable after 1 year. NEVER AGAIN!
If you want to get out of the standard block furniture and add some flavor and be ideas to your home this is the place. A lot of\old wood\ style and some industrial designs.
Deli
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