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NANUKO.de Asia Online Store

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Hilden, Germany

nanuko.de
Asian grocery store· Japanese grocery store· Chinaware store· Korean grocery store

NANUKO.de Asia Online Store Reviews | Rating 4.6 out of 5 stars (5 reviews)

NANUKO.de Asia Online Store is located in Hilden, Germany on Heinrich-Lersch-Straße 7. NANUKO.de Asia Online Store is rated 4.6 out of 5 in the category asian grocery store in Germany.

Address

Heinrich-Lersch-Straße 7

Phone

+49 21178178968

Service options

DeliveryIn-store shopping

Open hours

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B

Bartłomiej Adamus

I highly recommend it. Fast delivery to another country and very neat packaging. And very good quality products. I recommend it with a clear conscience :)

B

Brittney L

Awesome and highly recommended! Ordered for the first time, and I'm super impressed. My order shipped within 24 hours and arrived within a few days. Packaging was fantastic and everything arrived in great condition. Shipping charges beyond reasonable, especially if you place a large order. I live in Italy, bought 9kg of products, and it was still only 14,90. I have a hard time finding a lot of Japanese products where I live, so the selection offered is awesome for me. Great prices as well. I had 1 missing item from my order, and I received a response and resolution within the same day. Excellent customer service. I have absolutely nothing negative to say. Everything was and is great. Will definitely be making more purchases. Thank you!

H

hh dd

Good price, good delivery speed, good product. The packages are amazing!

J

James O'Brien

Update 2: my package arrived, well packed, no breakages. (I ordered 20 bottles of Soju) Very happy. Would recommend and shop again. The delay was due to the courier DPD, who shut down their shipping to Ireland due to Brexit. Update 1: Nanuko have responded, they have confirmed my shipping address is correct, but it seems that my package is in 'interim storage' with the courier DPD. They are waiting for a reason why I ordered from Nanuko on the 24th (Christmas eve). I received an order ship confirmation on the 27th, which I think is very good considering it is holiday time. I was also in touch over email with them about bulk orders. They were very quick to respond, which is another big plus. Unfortunately, the delivery tracker they shared with me said that my order was delivered to an address in Germany on the 29th. (I put my delivery address to where I live, in Ireland) They have not responded to my emails asking why my package has been delivered to a german address. I am sorry I have to write this negative review. From reading other reviews it seems like they are genuine and have experienced difficulties due to the Covid pandemic. I hope that they reply to me soon so this can be resolved

M

Mateusz Ziemba

I am trying to contact them since i made a purchase and payment for my order using bank transfer but there is no reply and nobody pick up the phone. I dont know what to do. Does anyone know how is there any other way to contact them? I am worried that i lost my money...

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