Berlin, Germany
Boschweg 13
N/A
+49 3031879902
Air Asia has just proved to me that they have dishonest procedures, after 5 months of waiting for a refund after their flight cancellation, they tell me that they cannot refund me. At the beginning they told me that the repayment would take 3 months. I have called four times and each time they try to get me to take a voucher instead of refunding me. I tell them that I want to be reimbursed and tell me that my request is in progress. 5 months later they tell me they can't refund me and offer me their voucher again. It’s so dishonest!
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This is the worst airline you could possibly use. They tried to force me to buy a first class ticket for having a prosthetic foot. Instead I was forced to sit and wait until all the other passengers boarded the plane
Deli
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