Berlin, Germany
Ohlauer Str. 9
N/A
+49 3056796038
We had a wonderful time on the boat in Greece in September 2020. I was not sure in the beginning about even going in the trip, but I am so happy that we did. Our sales agent Giulia did an amazing job and informed us about everything we needed to know. We had a great experience.
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We had such an amazing time on our trip! Can not wait to plan another now that I know Zizoo offers boats in the Caribbean as well. Our skipper was amazing and friendly and we looked forward to the breakfast made by the chef daily! As a first time charterer Zizoo’s post booking agent really helped me prepare and answered all of my questions before check in. Definitely recommend!
I rented a 50ft boat from Zizoo for 2 weeks in July. When arriving to Paros I was informed that the boat has no rudder! We had to wait for 2 days in not so happy mood. After vacation I have been trying many times to contact Zizoo for refund. Nobody answers, no reply what so ever. Do you want to invest your precious holiday in a company like Zizoo?
Zizoo is an agency, not a charter company. We book a boat for one week in Trogir, for delivery in the same marina. We had several issues with Zizzo: -There was a misundrstanding beetween Zizzo and charter company, and the boat should be delivery in Dubrovnik, as we could not do that for flights schedule we should leave the boat 24h earlier in Trogir. Zizzo apologyze us and tell us that will take care of hotel expenses of all the crew, but after 3 weeks no any answer/refound form their side. -When we arrived to marina for check in there wasn't any Zizoo agency, and we should stay several hours awaiting for any information about which company we have the boking. We send mails, calls ans whats ups... but nothing, boat check-in delay hours. Finally we received the mail with the info. -We also had troubles with charter company as they ask for Charter pack (150), Zizoo told us when we book that was included, finaly they accept it, we should send the mail were one of thir agents told us tat was included when we book. -Zizoo agents use to be educated and try to do their best, but everytime we call them there was a different guy at the phone/mail, which make it all a bit more dificult. For next time I will contact directly with charter company as I can not see any advantatge in Zizoo -
We really enjoyed our trip, charter company was warm and friendly. That said the boat had several mechanical issues at the start, causing us to have to pay over 100 for a slip so the charter company could meet us can take care of an issue (unfair we had to pay this) else we would have anchored off shore. The captain was very skilled, but frankly most of us felt he was very unfriendly and we had to walk on \egg-shells\ around his moods. I also believe the 2019 boat was in fact not that year meaning Zizoo should refund this difference for the cost. I would have to question whether I used Zizoo again.
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