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SPIC AND SPAN. Home & Office Cleaning (Cologne)

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Köln, Germany

spicandspan.de
House cleaning service

SPIC AND SPAN. Home & Office Cleaning (Cologne) Reviews | Rating 4.5 out of 5 stars (8 reviews)

SPIC AND SPAN. Home & Office Cleaning (Cologne) is located in Köln, Germany on Jenny Debelic, Bonner Wall 94. SPIC AND SPAN. Home & Office Cleaning (Cologne) is rated 4.5 out of 5 in the category house cleaning service in Germany.

Address

Jenny Debelic, Bonner Wall 94

Phone

+493058849440

Open hours

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J

Janina Kriel

I used to be very happy with the cleaning results & customer service back when Sandra performed the cleaning for Spic & Span, however the staff changed recently and I have had the worst cleaning & customer service experience ever. Overcharged, not a clean result at all and to top it off very unfriendly upon my complaint. Clearly not recommendable with the new staff any more. EDIT: Not only does the business’ response contain an abundance of lies (I clearly stated I want a clean flat, and don’t care how many hours it takes, as long as I get a sparkling clean flat - my 4 hours estimate was based on previous cleanings performed in a fully furnished flat, which was always completed within 3 hours, including windows and other additions - I also let the cleaners know that I completed some of the required correction cleanings myself already, and never called the results after the correction cleaning ‘excellent’, or anything else for that matter, since I simply didn’t feel like having to have yet another conversation about what properly clean means, nor did I sign any type of report), after providing negative feedback, I was offered a refund if I were to delete my feedback. I declined, and therefore received the below response to my honest feedback. I wonder how many actual customers accepted the refund and deleted negative feedback. This seems to be a really shady business to me.

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Sofia David

I am using spic and span on a regular basis for my short term rental in Köln. Cleaning results always exceed my expectations. Many thanks to the team for work.

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Mariam strawbery

Best cleaning experience that I have had so far! Thanks for the amazing service, would recommend to everyone.

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natalia Matras

The best cleaning company which i ordered. Profesional and good price .

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Michael Papadimitrious

They even cleaned my PS3! Goes above and beyond what I expected. Great communication too.

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Karl Müller

Great service!

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Sabine Junker

Ich bin sehr zufrieden mit der Reinigung meiner Wohnung, und werde weiterhin Spic and Span sämtlicher Reinigung nutzen

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Thomas Stein

Vollste Zufriedenheit, sehr saubere Arbeit, zuverlæssig.

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