Rust, Germany
Europa-Park-Straße 4
$$
+49 78228605922
N/A
Outdoor seatingTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seating
AlcoholCoffeeKids' menuLate-night foodVegetarian optionsWine
Love the calzone more than the margarita pizza!! Ordered the tomato mozzarella (2/5) Pizza Calzone (5/5) stuffed with mozzarella Pizza (4/5) slow service
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I was staying outside the park and me and my family decided to go to dinner there (our hotel did not have a good option for restaurant). It was our best decision. First of all, the hotel is part of the park, so you get all the magic as it is. They have 2 restaurants and a bar (which is a good number for the region). We arrived early (from what I saw, reservations are always welcomed) and it was not so crowed. The food was really good, with different pizzas (only pizzas and salads). The staff was friendly (some minor problems, but nothing that ruined our night). They also have live music and a night show. Really good time eating there and I’m probably come back.
Decent food but ruined by a rude waitress who barely said hello. At 10 :15 PM she rushed us and asked if we wanted the bill. We asked for a tiramisu and she said it was not possible because it was too late. She later came back and said we could have it. She gave us the dessert with the bill just saying \cash or credit card ?\ and gave us the machine without saying anything else, not even \thank you\. Just a tip : saying hello and thank you to customers would be a good idea...
The worst welcome of all time. First of all it is a drunk customer (I let you imagine the courtesy) who comes to greet us after 10 minutes of waiting at the entrance. Then a waitress takes over to place us and give us the menu. A few moments later, we just opened the menu, a waiter asks us to order quickly because the kitchen will close and he doesn't have time to let us read the menu (and obviously he doesn't offer us anything, it's everyone for itself there). So we go on a margarita because we didn't know the menu. Executrable, the waiter asks us to have a drink and a dessert in the same way because you understand, it is our fault that we waited ten minutes to be welcomed. The service will continue in the same way, without smiling and without politeness. We expected better for a restaurant in a luxury hotel... The pizza may have been good but it was hard to say when the waiter forced you to eat fast.
It was a solid \okay\. Our pizzas came out fast-- too fast, which means they're not made to order. But, if you're in a rush to get to the park, then this might be a good thing. You just have to sacrifice quality. Nothing really stood out, but it did suffiently fill you up.
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