Petershagen/Eggersdorf, Germany
Altlandsberger Chaussee 88-89
N/A
+49 3341304500
Its okay. The staff is very slow and the service in general not very good. They are using many young people in their internship I think and these people have no idea when you ask them a question, they have no idea what is on the menu, or what they should answer you. Long time waiting for anything you order. They are missing some professional workers who make you feel welcomed and confortable. The spa is so small!! Only one sauna really works. There is no bar in the garden or the pool area, only the restaurant and you have to go alone from the sauna to the restaurant to order, even if you are in a towel naked. There is no room service of course and in general, there is not much service going on. Its a cute little place with amazing lake but they still have lot of work to do to become authentic and professional. Felt like they are just starting, like everyone there is just learning how to have a hotel. Oh and like you see in the photo, room with lake view is view on the trees, you almost don’t see the lake.
like
A pleasing and cozy location surrounding by greenery in summer. Many activities and an on-site wellness spa.
Extraordinary hotel. Very clean and quite. Staff are very friendly and helpful. Surrounding lake is festive for eyes and soul. Hope to get here again.
Lovely hotel& gardens, right on the lake. Comfortable beds& rooms, good restaurant. Spa area perhaps a bit small, could benefit from a jacuzzi! Felt like the hotel was a bit understaffed, leading to long queues at reception& busy times at breakfast when we were advised not to come.
Super nice newly open hotel. Rooms are really nicely decorated, the SPA has everything you may desire and breakfast is super! If you are into walking/running there is an amazing loop around the lake of 8k. Very close to berlin (s-bahn 5), it is the perfect location for a relax weekend in the nature.
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