Hamburg, Germany
Holstenwall 30
$$
+49 40228638960
N/A
Outdoor seatingTakeawayDine-in
Bar on siteGender-neutral toiletsGood for kidsHigh chairsToilets
Wheelchair-accessible entranceWheelchair-accessible seating
AlcoholBeerCocktailsCoffeeKids' menuOrganic dishesSmall platesSpiritsVegetarian optionsWine
There were empty tables in shadows of trees, where I sat with my friends. After 5 minutes, waiter came by, closed the area and said no service. Tables on the other side, that were in the sun (currently 32 Celsius) were serviced. We were not allowed to take their coffee to go and sit here, also. I do not understand, why you do not let me spend my money? Why you do not like money? Never again. On the picture you can see empty tables...
like
The place is beautiful but the lady running the front needs a baby course in customer relations. The one star is their attitude towards their clients. They have no worries for getting customers in. The park is what brings the customer in. The cost of a kinder cafe was daylight robbery.
Kids friendly staff and delicious Crepes right in the park.
This cafe located inside the park. It offers hot drinks and it is just next to the ice skating facility. Its a cozy and convenient place to chill.
20 minutes waiting time. Very lazy staff
Cozy coffee shop. Not too loud and very relaxed atmosphere.
Food is alright, however what a terrible customer service, we find a table to sit down and ask for a menu, one of your male staff just point me to the front door and say 'there' and don't even look. We pick up the menu from the table and went to the bar try to order, the other staff point me outside against and said there. Feel like you need to name your cafe 'there' cause this is the only word ur staff said. I was pretty upset as I am not clear if this is a table service or self service... anyway I think after a while or looking confuse. Finally, one of your lady staff come to our table to take a order (she act like a proper waitress). At least you have one nice staff, but as a cafe I feel been treated this way is not fair and for this reason it deserve a low rating.
One of the most underrated cafés in Hamburg, beautiful location, super friendly staff and astonishingly good food. Wonderful place for enjoying the sun and also cozy for rainy days. We had a great time!
Deli
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Wheelchair-accessible entranceWheelchair-accessible seating