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Leuchtenzentrale GmbH

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Bielefeld, Germany

leuchtenzentrale.de
Electronics wholesaler· lighting store

Leuchtenzentrale GmbH Reviews | Rating 2.2 out of 5 stars (5 reviews)

Leuchtenzentrale GmbH is located in Bielefeld, Germany on Van-Randenborgh-Weg 4. Leuchtenzentrale GmbH is rated 2.2 out of 5 in the category electronics wholesaler in Germany. Lampen, Leuchten oder Leuchtmittel gesucht? Entdecken, shoppen und einkaufen bei leuchtenzentrale.de. Günstige Preise, 24 h Lieferzeit & Beratung.

Address

Van-Randenborgh-Weg 4

Phone

+49 521520550

Service options

Delivery

Accessibility

No wheelchair-accessible entrance

Open hours

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M

Mike Wu

very bad service! They don't cover the retour costs when you receive a defekt product. They don't provide telephone hotline for the online shop. Very slow email reply, and very bad online support chat. They just terminate conversation without giving explanation.

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Matthew Barton-Pye

M200188005: The expected dispatch date for goods which are marked as being in stock gets delayed by a day, every day. I can not raise anyone on the telephone but just get a pre-recorded message. There is no valid published email address and no way to send a message through the web-site. I am starting to wish that I hadn't ordered lamps through them and have referred the issue to the resolution centre at PayPal. Would I use them again? NEVER! After your initial response: For me to send you that email, I had to try several different email addresses because you do not publish an email address or phone number anywhere on your website (the can be easily found and/or appear relevant). As for providing me with a detailed answer, all you did was to send a standard email saying that you were very busy but you failed to address the fact that your website says that the lamps are in stock but they never get dispatched with the date for dispatch always being updated to be 'tomorrow'! My guess is that the lamps are not in stock at all and you are just buying time so that I am outside my cooling off period! Either give me a guaranteed delivered date or cancel the order and refund the money!

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Robert Lisac

We have first ordered around 8 lamps and waiting to get a delivery to Slovenia. Nothing happen. Then when I want to add extra lamps, they react. Luckily they even send it. But we get 2 lamps broken during transport. Transport box wasn't even marked with signs FRAGILE Handle with care. When I send them a complaint, reaction time was 4 days?!?!?! In this email you can clearly see, they are about to avoid any claim.... So I response back in really user point of view. In 15 days no response. Sent them back again an email and waiting. 3 days already passed by. All in all. I didn't expect something like that from German company. I don't recommend this company. Even if it is cheaper price, it doesn't outweigh the problems you are very likely to face if something goes wrong. Shame, shame.

H

Hanka Finnigan

Good Job. Top Shop.

B

Brecht Vanmechelen

I can not reach company by phone or e-mail after delivery problems. Cancelled order and hope to receive my money back. This is not how you treat your customers.

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