Kleve, Germany
Bahnhofspl. 17
N/A
+49 2821806680
Wheelchair-accessible entrance
Bus was full, didnt let me and 8 other travellers in. Told the driver that I have to go to my destination asap and he said \Interessiert mich nicht\ (I dont care). Had to wait an hour for the next bus in the rain. Customer service center tells me \well its busy hours\ (which should be their problem). Gave me a phone number because apparently customer service doesnt handle complaints (??) This makes me remember another time I travelled with NIAG, where the busdriver told me to learn German when I didnt understand him. Above are specific situations, overall: -Buses barely ever on time, if one is late you are guaranteed to miss the other. -Busdrivers generally unfriendly, a couple that are nice. -Old buses, uncomfortable -Expensive, no matter the distance you pay 2,80 -Unreachable other than writing a letter or calling them (you'll have to try calling more than once by the way) Customer service person was nice
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Helpful staff to accommodate you with your public transportation needs. Some English is spoken here!
It was a wonderful experience
Kupiłem bilet dla syna ale drogo wychodzi i w czase Pandemi nie jeździ się a kasę pobierają .
höchst unfreundliches Buspersonal, immer zu spät und zu voll!!!
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