München, Germany
Ottobrunner Str. 6
N/A
+49 8912114660
DeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible entrance
Huge disappointment in term of customer service!!! We bought a troller as well as other items, spent more than 800. Our case got handle by so many different people that in the end they made a mistake and after ordering all items in August we are still waiting to get all of our products (that have been already paid for) !! The shop is saying that they gave us the items, when obviously we do not have them ! It is more than 160 worth of products that we are missing and that we are still waiting for ! This is really not acceptable !!!!! I would not recommended this shop at all since apparently when you pay for an order you, you get only some of the items you paid for ...
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Very unsatisfied. This evening i came with my wife and small 1.5 year old son. We planned to buy small bike, babyhelmet and couple of other things. So I took one of small 4wheeler bikes and sat my son on it. To test if it runs well and he is satisfied. Son started to ride in the shop and we heard from lady: \Normally it is forbidden to run bikes\. Well, I had to take off my son from bike and he started crying. Then we had to left shop to calm him down. Really? Have you heard about client-oriented things? I doubt... I would just expect lady to say smth like \Nice ride. Are you interested in this bike?\. But not words like \forbidden\. Just can't imagine this to happen in any other baby shop... I would never buy anything here and would not recommend this shop to anyone.
A baby store with a huge variety of every product for babies, toddlers and children. The strollers and buggies section is huge. The owner is super nice and helpful and so are the employees. If you need help, they will take the time, explain and show you anything you need to know before making your decision. I highly recommend it as the best store in Munich for this purpose!
The store offers a great selection of strollers, child car seats and baby carriers from top brands. Probably, the best place in town to test and compare different models. Extremely friendly and helpful staff. Tea, coffee, and a play corner for the little ones. Prices are totally reasonable, special discount for twins.
Pathetic store. Closes down at 4 pm on a Saturday, the only possible day in the week that a full time worker may get there. Making it even worse, staff is neither attentive nor supportive. My two cents: Go somewhere else!
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