Adenau, Germany
Herschbroicher Str. 2
N/A
+49 26918361
Toilets
Wheelchair-accessible car park
Took 4 hours for them to recover from about 10km away. Wanted to charge 6000 euros for a new engine when the fault was the fuel injector pump! Also told us the overnight storage charge was 16 euros, when it was actually 145 euros. Avoid if you can.
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Most people won't get a choice about using this company, because if you crash or breakdown on the Nürburgring they will almost certainly be the ones towing you. The charges they impose on you are absolutely crazy. I understand these places have to make money however if you ask them to give you the costs to get your car out of their compound they take ages to respond, hence incurring more storage costs. You ask them to break down a 1270 invoice, it becomes 795, then when you say fine I'll pay the 795 it becomes 1290. Even if you're emailing them and writing in German, replies are very slow and not very helpful at all. To put it bluntly they seem pretty dishonest and it seems like they elevate the charges in the hope you tell them to just keep the car. I was previously towed off the Nürburgring by Autoteile Gessen who I found to be much more helpful and much more reasonable on costs.
Clearly told me 150 to pickup and drop to the motorcycle shop (towage). Then when I pay later it becomes 287. Because they decided they were going to wait overnight to do the job. You cannot charge a customer for something that you did not organise properly. Unprofessional and extremely bad communication, even though I had a German speaking friend to translate.
Some helpful and rude staff Very expensive
Very bad company , people are not willing to help you at all. People yelling at you as you are some low profile dog. I will never return to this company.
Do not use. Rip off and liars. Told it was 20 a day . After 10 days they charged 380
Extremely expensive. They tell you one price and charge you more than agreed. Avoid them at all cost.
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Deli
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