Neuwied, Germany
Breslauer Str. 84 - 86
N/A
+4926319190
Good service when we got cartrouble. Thanks for the help with the taxiservice.
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Customers Service not worthy. Factory callback for my Mercedes, I have made a appointment online for the callback, in 30 days, got a emails and everything. Due to this corona-virus I called the service to ask if the appointment is still viable, being careful and above board, answer was that if I hadn't been previously announced everything is as discussed. (Appointment and verification via email) Drove 70km for the appointment and surprise. The appointment is posponed. Wouldn't you agree that you would expect that from a small time dealer not a Mercedes dealer? Unsatisfactory at highest order. Update: I went again for a appointment, after I waited a hour I was told that I need a new appointment, although I made the appointemt online and I checked all the boxes. I do not think that they treat everyone the same, because the people around me had received good counselling, but in my case: First experience: bad Second experience: worst.
I'm over the moon with the service,my sprinter was towed there in the evening after it broke down on the way to UK.Mechanics started to work on my camper straight away considering my situation and done the job by the following noon much quicker than told.Proffesionals.Plus they had to deal with me acting like an angry diva.Thank you so much
Am very pleased with service. Friendly staff!
Hammer
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