Wolfsburg, Germany
Seilerstraße 18
N/A
+49 536181250
Wheelchair-accessible entrance
I usually do not write comments at google. Most unfriendly customer service you can imagine. I was visiting this place on a friday morning. No one in the shop except the clerk at the counter. I tried to explain her my situation with my cable modem. She was replying to me with this "Internet phone". I was pretty confused until i understood that she meant the cable modem. We had to iterate tiresome on some facts. Please do not assume that your customer understands the procedure in this business. And eye rolling doesn't help to transfer this knowledge. After a very long dialog with her i understood that this shop is the wrong place to address the cable modem issue. Lack of empathsize, motivation trying to help the customer. Bad attitude towards customer. I never felt so unwelcome and never again Kabelcom Wolfsburg. Experience with Hotline is the same.
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Ist das schlecht. Egal was man am Telefon Eintippt man kommt immer an den Anfang der Schleife zurück. Man kann also nie jemanden erreichen. Ganz toller Service.
Sehr freundlich!
Total netter, geduldiger, freundlicher Verkäufer, der auch noch den richtigen Tipp für mein Problem hatte. Super und vielen Dank!
Ein toller Laden, mit tollen Beratern, die einem jeden Wunsch erfüllen und das zu erschwinglichen Preisen.
Unfreundliche Beratung und Service, komplizierter Anschluss, sowas habe ich noch nie erlebt.
Unfreundlich, kann nicht mal auf 50 uro rausgeben also kein Wechsel geld, sehr Unfreundlich.grauenvoll der laden.
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