Ravensburg, Germany
Eywiesenstraße 5
N/A
+4961929399999
Service is good.
like
Not a problem with the Abholstation itself, but with Ikea customer care (which is the only way of solving problems related with stuff picked up in the Abholstation). Their phone attention is the biggest crap ever. Not because the people working on it, but actually because of the lack of people they have. It is simply impossible to reach someone in a decent amount of time. A wait time of 1 minute is acceptable. 5 minutes annoying. 30 minutes simply unacceptable. And still waiting.
They mixed up two of my orders and their phone service is just bad. I just wanted to call that I will not arrive on the day needed but one later ... after 15min trying to do so over their Hotline I gave up. My lesson: only buy from IKEA if you see it in the store and can take it right away.
Nice))
Gut organisiert trotz Corona und schnelle Abwicklung
Abholung hat super schnell und einfach geklappt! Gut organisiert, Parkplätze direkt vor der Tür.
Kundenzufriedenheit wird hier groß geschrieben! Abholung hat reibungslos geklappt!
Mal geht es mal nicht, aber Click und Collect für 10 EUR!? Das geht gar nicht in Corona-Zeiten liebes IKEA Team. Wer so die Not bzw. den einzigen POS ausnutzt, dies auch noch als Kundenfreundlichkeit hinstellt....
Deli
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