Forst, Germany
Heidesee
N/A
07251 7800
In-store pick-up
Wheelchair-accessible car park
Horrible experience. We are tourist from Spain. We didnt have information about the tickets must be booked online and we arrive today at 12:00 and they didnt let us to buy a ticket. We are not german, we dont speak german, we just saw the place and wanted to spend one day in this place. People on the door, an old woman, a youn girl and a kind of bodyguard were really rude and unpolite. I understand that local people have information about that ticket must be booked online. But we have not possibilty to have this information. And the website is not even in english so no choice to visitors. I explain to the people in the door that we came by car from Heidelberg almost 100 km and they didnt make an exception to give acces to the place with a 2 yeara old kid. I have no words to describe. The girl on the entrance just to send us away send us to another lake not far from there telling that there we can buy tickets from the door....and was a big lie as in the other place was exactly the same. So our experience was horrible. We were treated as the last people on earth.
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