Frankfurt am Main, Germany
Gallusanlage 7
N/A
+49 6997766044
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
I visited this shop three times to buy my tempest blue brompton. They were super kind and I could get every explanation I wanted to know. The appointments in advance were required but understandable. They always have the bromptons in their storage. I bought my brompton a month ago from this shop, and the only thing I have regret is that I didnt buy it earlyer.
like
The shop has a great selection of Brompton bikes. I bought a city bag for mine there. The staff is super friendly and helpful. I have left an item and they sent it back to me via post. Thanks a lot Serdar!!!
Great service and I love my new bike.
Same story, even worse, that happened to Tilman Gerken a month ago. I have bought a bike (payed for it) - a birthday present for my daughter. They have provided me with an appointment, so I rented a car to pick it up. But when I came there they informed me that they have accidentally sold it. What they could offer me is \Es tut mir leid\. So they promised me that they would order a bike immediately, so it comes latest beginning of next week. At the end of next week (3 days before the birthday), when I called them, they informed me that the supplier is very busy and they just sent the bike over. They did not follow up the order before I called them. I had to search for a bike in a rush in other shops, and when I found one, I requested my money back.
Fantastic customer service! I visited to test out a Schindelhauer belt driven bike as I am from Perth Western Australia and there are no local dealers. Even with the knowledge that there wouldn’t be a sale from their efforts, the staff were more than happy to answer my questions and let me take a bike for a test ride. I really appreciate service like this and will be ordering a bike online when I return home!
Deli
The best companies in the category 'Deli'