Jena, Germany
Ernst-Abbe-Platz 3-4
N/A
+49 3641574400
Toilets
Wheelchair-accessible entrance
I unfortunately had a very negative experience with Ms. Abramowski. My appointment was at 10:00 and I went into the waiting room. People before me started going in to the Practice room one by one, new ones came and they also went into the room one by one, it was 13:00 and I was the last one to go in and see Ms. Abramowski. I could even hear the ladies in the reception making fun of my surname, which I found really awkward because I really do not have any problem with anyone that tries and mispronounces my surname. My German at that time was alright, but I could still explain what happened and everybody (my colleagues, my friends..) understood me. Even when they don't, they at least ask if I speak any English. In this case, Ms. Abramowski asked me questions related to the accident that I had, I tried to explain, she was not satisfied with the answers that I provided, and then she told me that she does not understand me and what I am saying and that next time I should bring someone that she can understand and that speaks perfect German. The attitude was very insulting and misprizing and I felt so looked down on. I was totally able to explain what happened, but just because my pronunciation and grammar was not good enough, this was the attitude that I got in return. When my boyfriend came in her attitude changed and she started treating me better, which I found pretty odd, because I am not German and my boyfriend is German, the attitude change was really worth seeing. In the end she couldn't help me anyways, she did not even ask if we could switch to English (which I know that she speaks) and nothing got sorted out.
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Sehr lange Wartezeiten trotz Termin. Schwestern sehr freundlich. Ärztin versteht ihre Arbeit. Hat mir sehr gut geholfen. Ich kann Sie jedem empfehlen.
Wenn es möglich wäre, würde ich die Punktzahl gern erhöhen. Ich bin äußerst zufrieden sowohl mit den Ärztinnen als auch mit dem Team. Als chronisch kranker Schmerzpatient bekomme ich bestmögliche Hilfe auch im nicht terminierten Akutfall. Ich kann die aus meiner Sicht unsachlichen Diskussionen im Wartezimmer nicht verstehen, NUR weil ungeplante Wartezeiten entstehen. JA, Auslöser sind eben Menschen mit unplanbaren Erkrankungen, wie ich. ICH MÖCHTE DEM GESAMTEN PRAXISTEAM DANKEN!
tolle Ärztinnen u tolles Team Vielen Dank u weiter so
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