München, Germany
Sonnenstraße 4
N/A
+49 89555592
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Toilets
Wheelchair-accessible entrance
I came in with frames that had snapped below one of the lenses while on holiday to Germany and was given a choice of adhering them back together as a temporary fix or having the lenses set in new frames in about an hour. I had no trouble communicating in English and walked away an hour later with much better fitting frames than I had before.
like
I've had this pair of glasses for about 5 year when I was visiting Munich. The frame was naturally close to the end of its useful life. It snapped in half at the joint between the 2 lenses the night before I had to leave the city. I went to City Optik the next morning because it's the closest one to Munich central train station. The optician spoke English quite well as I didn't have any problems understanding him. He very kindly fixed the frame with a special glue within minutes, and he didn't charge me a cent. Even though I regularly wear contacts, I still need to wear glasses in the morning right after I wake up because I'm extremely nearsighted. This gave me time before I can get a new pair at home. Thank you so much, City Optik München Kontaktlinsen!
Best glasses I ever had.
Really good quality and customer service unlike any other we’ve had in München! Thank you Peter & Isabella :)
I desperately needed my glasses fixed after an accident with a glass door. Even though I was a tourist and not a customer of this shop, the guy was super friendly and patiently helped me adjust my out of shape frame. He did not even charge me for it. This is gold-class customer service.
Klein, aber fein! Toller Service. Wo andere Optiker sagen die Brille ist über 5 Jahre alt, hier gibt’s keine Ersatzteile mehr wird hier versucht zu helfen! So wurde ein anderes Teil passend gemacht- und es funktioniert. Super Service - Da weiss ich, wo ich die nächste Brille kaufe!
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