Watchmaster

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Berlin, Germany

watchmaster.com
E-commerce service· Luxury Goods & Jewelry· Watch store· Shopping & Fashion· Jewelry & Watches

Watchmaster Reviews | Rating 3.9 out of 5 stars (5 reviews)

Watchmaster is located in Berlin, Germany on Charlottenstraße 60. Watchmaster is rated 3.9 out of 5 in the category e-commerce service in Germany. Founded in 2015 by Stephan Heller and Ronny Ahlswede, Watchmaster has developed into Europe's fastest-growing marketplace for pre-owned luxury watches. It is our vision to develop the secondary market for fine watches and therewith make these into a tradable and more affordable asset by enabling consumers to sell and buy watches through our platform. We actively contribute to increasing the value of pre-owned watches through our in-house certification and refurbishment process, therewith making them a comparable and competing product to new, unworn watches at highly attractive prices. Watchmaster’s team includes highly experienced executives Tim-Hendrik Meyer (IBM, Groupon, Quandoo), Ronny Ahlswede (Rocket, Groupon, Quandoo), Robert Morlock (Blacklane, BCG) and Michael Loretz (Groupon, AirBnB). Watchmaster is further supported by serial entrepreneurs Philipp Magin and Ronny Lange (both Groupon, Quandoo, Auto1). Watchmaster now employs over 60 people and is operationally active in 7 geographies. We provide consumer sellers with a watch valuation, refurbishment and certification service and enable them to sell their fine watches to and through Watchmaster. Consumer buyers benefit from a wide range of certified, fully refurbished fine watches at highly attractive prices, often 15-40% below MSRP. Therewith we build a loyal, highly valuable customer base that engages in fine watch trading. The most popular watches we trade through our own balance sheet whereas the majority of assets we trade in a consignment non-balance sheet model. Our consignment model puts consumer sellers and Watchmaster into a win-win situation to maximize sell prices – creating a superior business model.

Address

Charlottenstraße 60

Phone

+49 3030806565

Company size

51-200 employees

Headquarters

Berlin, Berlin

Founded

2015

Accessibility

Wheelchair-accessible entrance

Open hours

...
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M

Martin Flegenheimer

It was a very positive experience. The offer on the website was accurate and complete. Ratio price/quality acceptable (no bargain). Service was excellent, both from the financial and from the logistic point of view.

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william young

After selling a submariner via Watchmaster over 6 weeks ago, I am no closer to getting paid. The company failed to comply with new tax regulations and as such the watch has been held at customs all this time. I have been lied to multiple times, with them stating that there is no tax issue and the package is just delayed due to a parcel backlog. This has since been contradicted by another employee that has admitted the delay is due to tax not being paid and that the seniors of the company are \still deciding what to do\. AVOID THIS COMPANY AT ALL COSTS.

G

G M

Really happy with my purchase. Exactly as described. Delivered quickly and with no hassles at all. Would definitely recommend.

V

Val Eustice

Great customer service, they found the exact watch I was looking for and my husband loves his Christmas gift. Everything was clear and very well explained. I felt safe buying a high end watch and was kept in the loop every step of the way by Éloïse who was so kind, understanding and very helpful. Many thanks

F

Faisal Ansari

I employed the services of Watchmaster and found them to be extremely professional, responsive and very customer-centric. From the point of initial contact to final delivery, all my questions were answered and they were extremely candid about what can, and cannot be done. I had approached a few other watch houses, but in the end the valuation that Watchmaster provided was on point, alongside their well-mannered staff, response times, and all-in-one service, made up the reasons why I chose to do business with them. In simple words, I would highly recommend their services and would definitely use them again when I am in the market again.

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