Bitburg, Germany
Industriestraße 12
N/A
+49 65617727
Wheelchair-accessible entrance
This man and his brother go by the company name \Auto Sami Export.\ I bought an Audi A3 TDi from him and it has been a constant series of repairs. During a recent inspection, the car failed due to the \Air Bag\ light not coming on. Upon closer look, there was a piece of tape over the area where the Air Bag icon would be. I visited the VW/Audi dealership and they ran a diagnostic with their laptop and OBD reader. Sure enough, an error was presented showing the air bag controller was faulty and the technician stated the controller *would not activate the airbag in an accident*. In layman's terms, this car I've been driving since 2019 is a deathtrap. Now I have to fund a new controller that is 400 Euros. The indication that I should have paid more attention to was the speedometer. It was about 7-10 kph slower than the actual speed. The actual speed was measured by two different GPS units and two different cell phones using two different speed/map applications. Both the GPS and apps showed speeds equal to each other....the speedometer showed slower speeds. This was the clue that the dashboard indicators may have been tampered. Granted, I should have looked in to this sooner and it is a \buyer beware\ market when it comes to buying used cars. However, to knowingly (and literally) cover-up an inoperative safety feature designed to protect the driver and passengers is deceitful. DO NOT buy from this man, DO NOT engage with his services and DO NOT recommend him to others. On a closing note, he was quick to profess his \western religion\ and eagerly shared his family experience coming from the Middle East. I admit he's a good salesman, but he is also a con man. STAY AWAY. I would highly recommend he be placed on DoD black list for bases overseas in the Germany area. If there is a German version of the Better Business Bureau, that entity needs to investigate Auto Sami Export and review their sales and safety practices.
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This man by the name of Sam; I believe his dealership is also called \Auto Sami Export\, had sold me a car with multiple damages, as well as having missing parts. I personally had MISSING WHEEL BEARINGS. He had also done paint jobs over all rusts and erosions. But not only my car, but many Americans in Spangdahlem Airbase that also had claimed the same as me. Tons of Americans get stationed in Germany looking for a used car. I would not be happy to hear more Americans buying cars from this dealership. His name is also known at the Spangdahlem airbase.
Sami and his brother were really nice and accommodating of my schedule. The process of buying the car was effortless on my end because he had the car inspected and delivered it at no extra charge. A huge plus was that the car was squeaky clean and it came with all the maintenance records.
This man Sami has ripped off many Americans. Stay away
So netter und guter Service und perfektes Ergebnis sieht aus wie neu und preislich top! Bin sehr zufrieden werde immer wieder dahingehen.
Freundlich und sehr gute Arbeit
Sehr nett Beratung und sehr gut Arbeit ,weiterempfehlen
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