Köln, Germany
Merianstraße 1
N/A
+49 22170280
Bar on siteGood for kidsRestaurantToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Simply disappointed. The Covid organization is awful. The oneway system is just useless. we entered the water on the “wrong” side and the staff (who came closer to us, without a mask, than any other guest the whole day) pulled us out of the pool even though nobody else was near us and told us we had to walk around the whole facility to enter the pool from the other side. But once you are in the pool, all the sections are connected and everyone is mixed together anyway. The changing area people are freely walking around and social distancing on their own. We’ve all been living with Covid since March, we know to keep our distance and not to spit in other people’s mouths. The personal in the pool area were rude to many guests, their frustration with the new guidelines showed with the ill treatment. Just being a little nicer to the paying guests makes all the difference. We’ve gone to a few different swimming pools since Covid with better safety protocols. The “restaurant” is simply Imbiss food, a few items on the menu weren’t available for no explained reason. not expecting 5 star quality, but should be better for the prices. The payment system really needs an update, the entry wristband opens and locks the cabinets, but not to purchase food. So having to walk all the way back around the pool to get cash/card to pay is such a hassle since you then have to bring it back to the lockers. The few slides they have are alright, nothing special, cute little kids area is a plus. It’s an ok water park, but no interest from this group to make a return trip. Apologies for such a long rant, but people should have a realistic overview rather than just pretty pictures on the website, especially when you drive 2hrs specifically to come here!
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Really nice swimming pool. Kids enjoyed swimming a lot. Will be definitely coming back. We did wait a long time to get inside but was worth it
This was an amazing experience, i loved the water slides, loved the swimming pools, loved the hot tubs! Loved the private suana, it was just amazing.
If you dare, go and try the 'raketenstart slide'! Swimming here is not exactly swimming, it is pure fun.
By far the comfiest spa in the whole area.
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