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Service Credit Union

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Stuttgart, Germany

servicecu.org
Federal credit union· ATM· Financial institution

Service Credit Union Reviews | Rating 3 out of 5 stars (5 reviews)

Service Credit Union is located in Stuttgart, Germany on Patch Barracks, New-Jersey-Straße Building 2325. Service Credit Union is rated 3 out of 5 in the category federal credit union in Germany.

Address

Patch Barracks, New-Jersey-Straße Building 2325

Phone

+49 71168687580

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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J

j K

Account holders beware!! I am very sad about my experience with Service Credit Union. I am overseas and have had an account with them for over 5 years. Recently they have changed to a new service model and started charging for their accounts. 10 a month. They did this without truly notifying or getting consent from the account holders. They said they \mailed\ notices out and then automatically converted everyone to the 10 a month option. Not only did they change everyone to the 10 a month option, but the fees from that option caused my account to be over drawn and created more fees... 180 in fees total. They said that they would be willing credit back a small portion of the fees. And that the branch managers would not be able to assist and are only able to act as middle men due to the account being over drawn. So not only was I NOT able to do deal with the local branch, but the local branch would not give me the details of the \special accounts\ team that was handing my account. This forced the local branch to be middle men. I am going to be closing my account and going to a different bank. Sadly, I never expected a Credit Union to be able to provide such fee ridden, terrible service. It is shocking they are legally allowed to have \Service\ in their name. I strongly suggest you review other banking options. Service Credit Union has high fees for Euro conversion, bill pay, and even checking. I have had several Credit Union accounts over the years, and they have all been exceptional. It is clearly not the case here. I would not recommend anyone ever bank with this company.

W

Where The ducks at

Great experience and fantastic customer service.

S

Sean Harding

I have not banked here in a few years, but I did want to write a review of the service I received while I did bank there while stationed in Germany. This bank consistently has exchange rates that will rip off its customers. Best thing to do is to bank with USAA and withdraw euros directly from any German bank ATM and then put the euros into a German bank to pay your landlord. Not sure what kind of check cashing service they provide now, but I once cashed a cashiers check with this bank that (unbeknownst to me) was a fraud. SCU cashed it and showed the funds in my account for two weeks before they realized it was a fraud and I ended up taking out a signature loan to repay the bounced fees. To make a long story short, avoid this bank at all costs.

H

Harold Carey Jr

We go here to bank and exchange money. Also a USO here with free food and snacks, Internet stations, and Travel information.

K

Kuli Kov

Sprechen nur Englisch...

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