München, Germany
Sendlinger Str. 15
N/A
+49 892608038
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Absolutely phenomenal store! When we looked for our wedding rings, the ring finger of my wife appeared not to fit very well with the ring she wanted while the size of her finger they measured actually should have fitted perfectly with the ring. Since it is a custom made ring, there was no other ring available to try out one size bigger or smaller. So finally they decided to manufacture two rings of the same shape with different sizes to see which size fits best. After just one week we went to the store again and boom... one of the testing rings was fitting perfectly (smaller than expected). With this information they were manufacturing the real ring for us in 2 weeks. And guess what... all that effort without extra costs!! We are super happy with our rings, thank you so much for your outstanding customer service and care!
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It's been a long time since I had such a pleasant shopping experience with professional and friendly services. Thank you!
The moment you walk in you are treated as a valued customer. They are very friendly and knowledgeable and will spend the time necessary with your interests solely in mind.
A couple of weeks before our wedding, my husband and I ordered our rings in Fridrich. But before that, we also went to check out other shops in Munich, which made us even more sure that our wedding rings will be from Fridrich, where my parents-in-law also got theirs. Unlike the sales personnel/advisers we had in other shops, the one in Fridrich: - did not pressure us to decide on that very moment. Instead, she clarified their preferred time frame, but also offered the possibility of having it rushed although it might be tough for them. - did tell us not only the pros but also the cons if we choose one design over the other - (We decided to have Faksimile: instead of having the typical fonts, we had our handwritings) since both of us aren't into calligraphy or do not have a beautiful handwriting, it took us a lot of tries. The adviser remained very patient. - Personally, I like that the shop does not have the \Ready to wear\-shopping feeling. We looked at each and every ring, but ended up with the pair that we both pointed on the very first time :) Not only the rings, but also the experience is something worth giving 5-stars for.
Great service!! One of the diamonds fell out of a very treasured, family heirloom ring (50 years old). They were so nice and were able to repair the ring and make it stronger. Very transparent and trustworthy, with high quality work.. I will definitely return for all of my jewelry needs!
Ich habe meine Omega Seamaster zur Politur / optischen Aufbereitung zu Juwelier Fridrich gebracht. Der Kundenberater konnte mit ausgeprägtem Fachwissen über das Uhrwerk und Omega im speziellen überzeugen. Die Aufbereitung wurde in nur einer Woche durchgeführt und das Ergebnis kann überzeugen - die Uhr sieht aus wie neu (siehe Foto). Als Wertanlage habe ich mir nach ausgiebiger Beratung dann sogar noch eine weitere Omega gegönnt. Ein tolles Traditionsgeschäft!
Ein guter traditionsbewußter Juwelier und wir werden immer gut bedient. Es wird nicht gleich etwas neues verkauft sondern meine Uhr im letzten Jahr wurde erstmal repariert. Läuft seit dem wieder einwandfrei.
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Wheelchair-accessible entrance