Frankfurt am Main, Germany
Mailänder Str. 8
N/A
+49 692475340
In my next visits to Frankfurt I will stay at the Derag. The hotel is very well designed, very clean and new. The professionals working there are kind and helpful. The breakfast was good enough and the rest area is very comfortable, maybe they should improve the menu of the restaurant
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The hotel is definitely not recommended! The cleaning staff start their service at 6 a.m. every day. These make such loud noises that you are awake from this point on. During my stay, I had an extremely uncomfortable roommate who smoked every 30 minutes, was loud and misbehaved. The staff was not able to find a suitable room for me within 30 days. You have to do a check-in yourself accompanied by the staff and not because of COVID. On the first day it was said that you shouldn't bring your garbage down yourself, a few days later there were notes in the hallway and on every room that you shouldn't leave the garbage in the hallway. Good service is out of the question. Das Hotel ist auf keinen Fall zu empfehlen! Jeden Tag starten die Reinigungskräfte bereits um 06:00 Uhr ihren Service. Diese machen so laute Geräusche, dass man ab diesem Zeitpunkt wach ist. Während meines Aufenthaltes hatte ich einen extrem unangenehmen Zimmernachbar, er rauchte alle 30 Minuten, war laut und benahm sich schlecht. Das Personal war innerhalb von 30 Tage nicht im Stande mir ein geeignetes Zimmer zur Verfügung zu stellen. Einen Check-In muss man hier in Begleitung vom Personal selbst durchführen und das nicht aufgrund von COVID. Am ersten tag hieß es, dass man seinen Müll nicht selbst runter bringen soll, ein paar Tage später hingen dann im Flur und an jedem Zimmer Zettel, dass man den Müll nicht auf dem Flur stehen lassen soll. An guten Service ist nicht zu denken.
الفندق جيد صراحه نظيف ومريح وموقعه ممتاز وتحتك سوبر ماركت مشكلة الفندق بدون استقبال.. تسجيل الدخول يكون من خلال اجهزة ايباد في الصاله.. مشكلة التقنيه هي انها تقبل رقم حجز من الفندق وليس من موقع الحجز يعني لما تدخل رقم حجزك سواءا من بوكنق اوغيره لايقبله ولايتعرف عليه.. بهالحاله تحتاج من موظف البار يساعدك ويعطيك الرقم. فيه شخص فلسطيني بالاستقبال لطيف ومحترم وبخصوص الشقه البانوراميه "ديلوكس" تحتاج تأكيد هالغرفه برساله للفندق.. لانها غرفه واحده بالفندق اما بقية شقق الديلوكس فهي صغيره وعكس المتوقع. I checked in afternoon on 23aug, and there were 2 nice ladies, so the staff is very kind and friendly especially the Palestinian man who gave us some tips. Cons: - Location is perfect, there is a supermarket under the hotel. - No reception but everyone in the lobby is willing to help. - The designe is very modern. - you will find what u need in the kitchen. Pros : If you booked via any website & u didn't get an email from the hotel, it will be hard to check in because the check in system accepts only the hotel reservations numbers so you will need a reception. - Housekeeping wasn't good enough.. just nock the door and enter.. if you tell them not now they come back in 2mins and tell you clean now or never. In addition, they only make bed, change garbage and put a new tissues. That's it! We ate on the ground and it was clearly need to sweep. In general we found the room as exctely as we left it. Housekeeping is disappointed. - bed is not comfortable. I was expecting to stay in the Panorama deluxe apartment.. but I stayed in smaller one Which is bad because they have only 1 apartment with that view. So u must note the hotel earlier.
This is a very nice hotel. The lobby is called the living room and furnished such as. The room is great...the layout is well done to give ample living space, nice sized closet and bathroom. Shower is spacious with rain shower head. There is a lighting control panel and even a private outdoor patio area. People are pleasant and helpful too! I'll stay here again.
The Appartement has everything required for a comfortable short or longer stay. We enjoyed the sunset sitting on the balcony The diy items such as the coffee grinder in the appartement and the waffle backer for breakfast are conveying the message that the guest can have direct influence on some elements. Although the tariff is quote acceptable, the parking places are too small in my opinion. .
This is a perfect hetel with a blend of old school things as well as new things. These people just love jazz and perfect for jazz lovers. Coming to the rooms, they are not just rooms they are apartments in cheap price, you can cook your own food your own breakfast do everything here. Make sure that you get a skateboard or e-bicycle because the corridors are too long if you are offered a room by the end of the hotel.
nice, clean hotel. But location is not perfect. I would suggest to use a local bus.
Had an apartment style room! Very nice and very convenient room for a long term stay. (Supermarket right out of the door) Staff was very friendly/fun and helpful. Great breakfast buffet selection. Liked the living room style feel on the first floor.
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