Frankfurt am Main, Germany
Launhardtstraße 2-4
N/A
+4969949900
Re my stay 30/31.01.2020 I was appalled by standard, dirt, stains on every possible surface and to be asked to pay deposit for room that is far from perfect. Person in reception was not helpful, or pleasant. After long day of training and traveling it was last thing I wanted to do, argue and change room 3 times, to land in rooms that are just as bad or worse. Hair in showers turned my stomach. I wanted to go out and have relaxing dinner, instead I had to carry over 30kg luggage up and down from one room to another.
like
Very bad and not considarated cancellation policy. They charged bus for full period: 7 nights even thay we cancelled the first night. This was done for 7 travellers. It cost us 1600 . I will never book in this hotel again.
The prices are good, ande location suited me well.
Very bad experience, they treated me quite badly, there was an urgent issue to resolve and they did not. In addition, the sheets were dirty, bad towels too, they did not change them. I think any other hotel is better
Dirty, bad customer treatment, I do not recommend it, please find another hotel
Not recommended for long term. Internet not working at peak time. Just one washing machine for the whole hotel, while the other was broken all the time. Cleaning below average. Staff: some try their best and are really helpful, while others look annoyed when people ask questions. OK for very short stays.
without a doubt the worst hotel I have ever stayed in. The treatment to the client is very bad, not reocmiendo it, we found roaches in the hotel
Very bad room service. (some of the receptionists) were very rude and not co-operative. The only good thing is the coffee machine and the free apple.
Deli
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