Düsseldorf, Germany
Florastraße 38
N/A
+492119867555
At 19:30 00 my wife’s was in this hospital for backspin she was waiting for 2 hours and at the end doctor was giving injection directly in the back in stand up Position with any consultation and she feels more sick then before . Without any rest after injection he said like please take your stuff and go because I have other pacient! Shame off the doctor and shame to all hospital !!!
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Waiting wasn't long,but the doctor was soooo not patient and very not friendly.never ever had something like this.
Several weeks ago (22.12) I was in this hospital with my wife. After 2 hours of waiting and doctor meeting we ve got some recipe from doctor he also said that we needed to go to the other cabinet, but we didn't understand this in german. We came to lobby with registration windows and asked two girls there to help us and tell what to do. They behaved disgustingly and aggressively, and repeated several times to us that we can talk to them only in german. We were really crushed and shoked because after two hours spent there we didn't get any information about the desease and now they humiliated us because we can't speak and understand german on a good level. After we tried to show them that there were some information on the recipe that we should go to other doctor probably, one of them just told us that we should go home! I really do not expect and refuse to understand such behavior. It is disrespectdul, not professional and they should not be allowed to help any person in their live. Thing number two - we sat there with the girl with swollen leg, and in biggest hospital in dusseldorf they do not have any ice or cold water! Nurse just said, you see everyone is busy and then sat in registration window with other girl. Afterwards I went to buy bottle of cold water to help her. Hope that someone from that place will read this message and will try to contact me, because people go in such places, seeking for help and get such treatment.
Brought my daughter there because she was experiencing eye pain. We waited for one hour to see a doctor, he did not even look at her eyes and asked me to give her paracetamol. Nurse kept shouting angrily at my daughter. Very horrible experience!
When you are saying \Notfall\ you should respect the name as well. Went there with my sister who was having cough, high fever, Throat pain and breathing problem. First thing they did was to take the insurance card so that they can get the money from Insurance. After that, we waiting for 70 minutes before the doctor (the most incompetent doctor who gave us wrong diagnosis and medication) see my sister. Also, we saw the doctor walking, talking with colleagues and doing nothing while my sister was in pain. Really disappointing and would recommend everyone, please dont rely on the word \Notfall\, its just Praxis Düsseldorf.
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