Berlin, Germany
Iltisstraße 4
N/A
+49 3083870000
Wheelchair-accessible entrance
I had a horrible experience that ruined all the ok experiences I had with them. I was polite, but the employee kept interrupting me, then started shouting and hung up the phone. My complaint about this wasn't really taken seriously.
like
Most of the people who work in this office don't answer the questions you asked the right way. I often get different answers to the same email and question depending on who I'm talking to. Rarely have they been able to help me with my doubts. It's a pity, because the university website is not very clear about many things, this office would be really useful if competent people worked there.
Depends on the person who reads your Email, but you are often treated far from helpfully... if you are a foreigner.
If you can go there in person, do that instead of calling! The staff on the phone is just rude. I had some lady ask me if i was asking her something and had to repeat the question. Then she reconnected me to her colleague because she could not handle our conversation. If you're looking for understanding this is the wrong place. Wenn ihr es einrichten könnt, geht lieber persönlich hin. Anscheinend ist es einfacher die Studenten am Telefon abzuspeisen, denn persönlich wurde ich so wie gerade eben am Telefon noch nie behandelt.
They really saved my life!! Perfect service
Well organized student service. Friendly personal.
Deli
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