Berlin, Germany
Kantstraße 150A
N/A
+49 3081452762
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Worst customer service ever. No communication available, workers trying to avoid the responsibility to others. I ordered 900 worth oven plus accessories, in total I paid 1200 approx. Informed that will be delivered in 4-5 days, ordered a two weeks in advance. Until one day before the delivery date I wanted, I didn't get ANY information form Smeg. So I called to the store and only information I could get was "the delivery company will get you in touch". And couldn't get any phone calls. Of course the delivery guys came later than promised date, without accessories. And now got a phone call from "Rhenus Home Xpress" and the person who I talked to me were extremely rude, so I decided to write this here. Such a great money to invest for the worst service, now even hate the brand itself, even I was using this same oven in my country for years.
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Top Ware Super Disigne
服务态度巨差的一家店！！！ 向商家询问细节问题根本不予理睬 完全没有耐心听客户的问题 我非常喜欢smeg的设计 之前也来这家店看过 没有什么服务 有其他客人在的话 也会把我忽略先去服务国外的客人 带有歧视的眼光 店里的陈设也很乱 空间很拥挤 完全没有办法方便的看到每一件商品 最后确定购买付款的时候 还不能在店里直接购买 还得需要自己去听电话说地址 在沟通的过程中 商家表现出极其的不耐烦 还有很恶劣的服务态度 最后竟然让我直接去网上预定 非常差的一次购物体验 大家都直接去网上订购好了 在实体店的体验实在是太差了！！！
Nuovo. Bello
Sehr guter Service. Danke
Ich bin auf der Suche nach guten Geräten und Service. Hier scheint alles zu stimmen. Werde in den nächsten Tagen vorbeischauen und testen. Brauche endlich eine neue Küche.
Nette und locker-fundierte Beratung. Einwandfreie Lieferung & Montage. Vielen Dank
Beeindruckende Ausstellung des gesamten Smeg Sortiments inkl. Top-Beratung vom Toaster bis zum Gaskochfeld.
Deli
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